Frequently Asked Questions

Please read our FAQ before sending us a message.

What are the delivery charges for orders from aneu.supply?

Free domestic shipping (in Australia). Purchases made internationally will be calculated by the weight of the product.

Free international shipping will be added when the total sum of the cart is $60 AUD or over.

Some coupon codes can also give you free shipping.

Which payment methods are accepted in the aneu.supply?

The payment methods we accept are Credit Card (via Stripe) and Paypal.

More payment methods such as Square and Apple Pay will be added in the near future (ETA Q3 2018).

How long will delivery take?

If you are an Australian customer, delivery will take around 3 to 7 business days.

International customers will expect to recieve their delivery within 14 business days.

How secure is shopping in the aneu.supply? Is my data protected?

aneu.supply is using Let’s Encrypt for SSL security.

We use Stripe for secure credit card payments and Paypal for our checkout.

What exactly happens after ordering?

We pack it, and then send it. That’s it. This process usually takes around 1-3 business days depending on the workload.

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